Page | 8
Would coaching suffice where training is considered?
Sometimes people don’t actually need a full training program. A supervisor with skill in
identifying gaps and providing coaching could potentially provide the support that is needed in
10-minute sessions of focused coaching. Sometimes our employees just need their concerns
addressed, questions answered, or a skill demonstrated.
Sometimes we tell supervisors that they are now coaches, but they may not know how to coach.
They may not understand what a powerful tool coaching is, and so it’s up to you to help them.
(Could your coaches use some training?)
On the job coaching (and training) can be a very good return on your investment, rather than
long training sessions. Coaching can provide that “just in time” support that provides the
employee with the information that they really need to move ahead.