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Simulations: A simulation is useful to train equipment operators when the tools that they will use are
either very expensive or dangerous. Simulations are designed to be as realistic as possible so that
participants can learn from the situation without worrying about damage or financial cost. Flying
aircraft, offshore emergency evacuation procedures, combat training, and driving all make use of
simulation training.
Role Plays: Role-playing is a helpful way to understand how participants react to certain situations. They
are a very useful approach for practicing new skills in a non-threatening environment, where a
participant learns to apply behavioral techniques and gets feedback without fear of making a mistake in
front of their own customers or clients. Role-plays are helpful in learning conflict management,
counseling, sales, negotiating, and many other skills.
Case Studies: Case studies are stories normally extracted from a participant’s workplace or industry.
They can also be written specifically to simulate a scenario. Case studies are often examined by
individuals or groups and then analyzed to stimulate discussion or demonstrate aspects of training.