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Training involves people who, as we have already discovered, come to
class with different reasons and motivations. Prepare for behaviors that
can derail your training plan, so that you can continue to deliver effective
training. Understand, too, that these difficult behaviors can come from a
variety of learner types and people. Practically anyone can have an off
day and be considered difficult, even us trainers! Frustration, boredom, or
personality characteristics can stretch you beyond the scope of training
that you deliver.
It’s always helpful to learn from your
mistakes because then your mistakes are
worthwhile.
Garry Marshall