Start Back Next End
  
Page | 50
Module Eleven: Tackling Tough Topics
Some elements of training are difficult, but you’ll get through them
because you are a professional. You may be asked to facilitate a subject
that is very sensitive, or could find yourself part way through a
presentation and learn that you have struck a nerve and will need to
adjust your material. 
No matter how thoroughly a person
learned the Greek alphabet, he will never
be in a condition to repeat it backwards
without further training. 
Hermann Ebbinghaus